Set Up Account Recovery Before You Need It: Apple, Google and Microsoft
Note: Some future links on this site may be affiliate links. We never claim hands-on testing; guides are researched from the public sources listed in each article.
How we wrote this: A summary of Apple Support, Google Account Help and Microsoft Support articles (linked below), checked October 29, 2026. Menu names change between software versions; follow the company's current article if a label is different on your device.
Losing access to an Apple Account, Google Account or Microsoft account can mean losing email, photos, files and every other account that sends codes there. All three companies let you add recovery options, but only while you can still sign in. Google says plainly that you can't add recovery info while you're locked out or in the middle of recovery.
So set this up on a calm afternoon, not after a phone is lost or a password is stolen.
Apple Account
Apple documents two optional recovery methods, set under Settings → [your name] → Sign-In & Security (System Settings on a Mac).
Recovery contacts
- A recovery contact is someone you trust who can give you a six-digit recovery code if you're locked out. They get no access to your account. Apple doesn't know who your contacts are, so remember who you picked.
- You can add up to five.
- Requirements: all your Apple devices on iOS 15, iPadOS 15 or macOS Monterey 12 or later; your contact also needs a device on those versions; both of you need iMessage on; both must be over 13 (age varies by country or region).
- Someone in your Family Sharing group is added automatically; anyone else accepts the invitation in Messages.
Recovery key (optional, and strict)
- A 28-character code that, with a trusted phone number and an Apple device, lets you regain access.
- Turning it on switches off Apple's standard account recovery process. Apple's warning is blunt: if you set up a recovery key and can't provide it when you lose access, you'll be locked out permanently, and Apple can't give you the key.
- Apple says to print or write it down, consider keeping it in more than one place, and not to store it in the Passwords app, iCloud Photos, Notes or iCloud Drive, because you won't be able to open them if you're locked out.
If you do end up in Apple account recovery
Apple's account recovery has a deliberate wait. You get a confirmation within 72 hours with the date and time you can expect access. The wait can be several days or longer, and Apple Support can't shorten it. Submitting another request won't speed it up and might extend the wait. Using another Apple device that's signed in to your account cancels the request, so read Apple's article before you touch your other devices.
Google Account
All of these live under Google Account → Security & sign-in → "How you sign in to Google."
- Recovery phone: use a mobile number that gets texts, belongs only to you and that you keep with you. Changes can take up to 7 days to take effect. Google warns not to use a Google Voice number: if you're locked out, a code sent to Google Voice is out of reach.
- Recovery email: one you use regularly, but not the address you sign in with.
- Recovery contacts: someone you know well. The invitation lasts 7 days, and once they accept there's another 7-day period before they can help with recovery. They don't get your security alerts.
- Backup codes (with 2-Step Verification on): Google gives you a set of 10; each works once, and making a new set deactivates the old one. Google suggests printing them and storing them with documents like your passport. Google never asks for a backup code anywhere except at sign-in.
When you change recovery info, Google may keep sending codes to the old info for 7 days, so you can stop someone who changed it without permission. If you're locked out, Google's recovery tips say to use a device, browser and location where you usually sign in, and to answer every question rather than skipping.
Microsoft account
- Microsoft's recovery code is what Microsoft calls a 25-digit code, which you generate on the Manage how I sign in page of your Microsoft account security dashboard (Microsoft's article links straight to it), in the Recovery code section ("Generate a new code").
- A new code cancels any previous code. You can't retrieve or download an existing one later, so print it and keep it somewhere safe. Microsoft says not to store it on a device you use to sign in.
- To use it: start signing in, choose Other ways to sign in, then the forgot-password path, and enter the code at the "Do you have an account recovery code?" prompt.
- Microsoft notes that if two-step verification is on, you must wait 30 days for changes to take effect.
- Microsoft's support agents aren't allowed to send password reset links or change account details. Anyone who claims they can is a red flag; see tech support scams.
A 20-minute checklist
- Confirm the recovery phone and email on each account are current and are yours alone.
- Add one or two recovery contacts on Apple and Google.
- Print Google backup codes and a Microsoft recovery code, and store them with important papers.
- Decide deliberately whether an Apple recovery key's extra protection is worth the risk of permanent lockout.
- Add passkeys where offered, and back up your phone so a lost device isn't also lost data: back up your phone.
Related guides
Sources
- Apple Support: Set up a recovery contact for your Apple Account
- Apple Support: Set up a recovery key for your Apple Account
- Apple Support: What to expect during account recovery
- Google Account Help: Set up recovery options
- Google Account Help: Sign in with backup codes
- Google Account Help: Tips to complete account recovery steps
- Microsoft Support: How to get a Microsoft account recovery code